How you can help

We’re in this Together: How you can help

We’re doing  everything we can to make your visit to Launde comfortable, relaxing and inspiring. We also need to ask all our guests to play their part to ensure the Abbey remains a safe and secure environment for all. You can help us in a number of ways.

If you feel at all unwell or notice changes in your health in any way before you visit Launde, please phone us straight away. We will do our best to rearrange your visit for another time. 

If you’ve had close contact with anyone in the past 14 days who has been diagnosed with or is presumed to have COVID 19 we cannot welcome you at this time. Please self- isolate at home and call your GP or NHS Direct. 

Remember to travel to Launde only with members of your own household or those within your support bubble. Please let us know in advance if you and fellow guest(s) are in a pre-existing ‘social bubble’ so that dining arrangements can be put in place. 

We’re ventilating all public areas as fully as practicable, and would encourage you to leave windows (and doors, when appropriate) open unless noise or outside weather conditions make this problematic.

For the safety and comfort of all our guests and staff, please observe current social distance guidance: 2 metres apart whenever possible, or 1 metre (whenever 2 metres is not viable) with risk mitigation. Please follow all distancing guidance markers, one way systems, written instructions and directions offered by members of our staff.

We encourage our guests to wear a face covering in areas (such as corridors) where social distancing is challenging. Please bring an adequate supply with you. We have a limited number of masks we can supply to guests in case of emergency

Hand sanitising facilities are available across the site. We’re all aware by now that the single most important way we can keep one another safe is to wash our hands regularly.

Please use the bathroom facilities in your room during your visit rather than the public facilities around the site.

Please try to avoid touching the property of other guests. Don’t go into other guests’ rooms for any reason. If you are concerned that a guest may be in difficulty in their room please inform our staff and we will assist.

If you, or a fellow guest, experience any symptoms of illness during your stay, please inform a member of staff immediately and we’ll ensure you are given appropriate guidance and assistance.

You can download a PDF copy of this Keeping You Safe programme by clicking here.